General Manager for 4-Star Hotel in Cavan – Tempest

General Manager for 4-Star Hotel in Cavan

Posted 1 month ago

Connecting Great Staff With Great Employees

Job Title:

General Manager


Cavan, Ireland

Job Summary:

The General Manager will oversee all aspects of operations at our 4-star hotel in Cavan, ensuring exceptional guest experiences, efficient management, and profitability. This leadership role requires a strategic thinker with a passion for hospitality, excellent organizational skills, and the ability to drive both customer satisfaction and business growth.

Key Responsibilities:

1. Operational Management

  • Oversee daily operations of the hotel, ensuring smooth and efficient functioning.
  • Implement and monitor operational policies and procedures.
  • Ensure compliance with all health, safety, and hygiene standards.

2. Financial Management

  • Develop and manage the hotel’s budget, ensuring financial targets are met.
  • Monitor and control operational expenses.
  • Prepare regular financial reports and forecasts for the board of directors.

3. Guest Services

  • Maintain high standards of guest service and ensure satisfaction.
  • Address guest complaints and resolve issues promptly.
  • Implement and monitor guest feedback mechanisms to continuously improve services.

4. Staff Management

  • Recruit, train, and manage hotel staff to ensure high performance and morale.
  • Conduct performance evaluations and implement development programs.
  • Foster a positive and productive work environment.

5. Sales and Marketing

  • Develop and implement sales and marketing strategies to attract guests and increase occupancy.
  • Collaborate with the sales and marketing team to create promotional offers and packages.
  • Monitor market trends and competitor activities to stay ahead in the market.

6. Strategic Planning

  • Develop and execute long-term strategies to enhance the hotel’s reputation and profitability.
  • Identify opportunities for business growth and expansion.
  • Ensure alignment with the overall vision and goals of the hotel.

7. Quality Assurance

  • Maintain and improve the hotel’s standards and rating.
  • Conduct regular inspections and audits to ensure quality in all departments.
  • Implement continuous improvement processes across all areas of the hotel.

Personal Attributes:

  • Passionate about hospitality and service excellence.
  • Strategic thinker with a proactive approach.
  • Strong problem-solving abilities.
  • Ability to work under pressure and handle challenging situations.
  • Commitment to maintaining a positive and inclusive workplace.

Job Features

Job CategoryHospitality Staff

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