Food And Beverage Staff – Tempest
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Food And Beverage Staff

Food & Beverage Staff
Cork, Galway, Kilkenny
Posted 1 month ago

Connecting Great Staff With Great Employees

Job Profile: Food and Beverage Staff

Location: Galway, Kilkenny, Cork

Responsibilities:

  1. Customer Service:
    • Greet guests warmly, escort them to their tables, and provide menus.
    • Take orders accurately and promptly, catering to guests’ preferences and dietary requirements.
    • Anticipate guests’ needs and provide attentive service throughout their dining experience.
  2. Food and Beverage Preparation:
    • Collaborate with kitchen and bar staff to ensure orders are prepared and served correctly.
    • Plate dishes attractively and garnish beverages with flair to enhance presentation.
    • Monitor food and beverage quality and alert management to any issues or concerns.
  3. Upselling and Recommending:
    • Upsell menu items, specials, and promotions to increase revenue and enhance the guest experience.
    • Make recommendations based on guests’ preferences and menu offerings, guiding them to make satisfying choices.
    • Suggest wine pairings or specialty cocktails to complement guests’ meals and elevate their dining experience.
  4. Cleanliness and Organization:
    • Maintain cleanliness and tidiness in dining areas, including tables, chairs, and service stations.
    • Set up tables with proper tableware, glassware, and condiments before guests arrive.
    • Assist with clearing tables, resetting them for the next guests, and cleaning up after service.
  5. Cash Handling and Transactions:
    • Handle cash, credit card payments, and electronic transactions accurately and securely.
    • Process orders and payments through the point-of-sale system and reconcile cash drawers at the end of shifts.
    • Provide guests with itemized bills and receipts and address any billing inquiries or discrepancies.

Skills and Qualifications:

Skills Qualifications
Excellent communication High school diploma or equivalent
Customer service skills Previous experience in food and beverage service
Teamwork Knowledge of food and beverage menus and offerings
Attention to detail Ability to multitask in a fast-paced environment
Positive attitude Food safety certification  preferred

Working Conditions:

  • Variable hours, including evenings, weekends, and holidays, to accommodate dining service hours.
  • Fast-paced environment with high levels of guest interaction and multitasking.
  • Requires standing for extended periods and lifting trays, plates, and glassware.

Job Features

Job CategoryHospitality Staff

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